Fathers Day Personalised Gift Box
Celebrate Dad with these personalised gift boxes which are perfect to create your own gift box.
Personalised with your choice of message in masculine Black on a white magnetic close giftbox.
Gift Box available in two sizes:
- Square measures approx 30 x 30cm and is 11cm high - $24.95
- Rectangle 35 x 31 x 11cm - $28.95
Plenty of room for you to include your own goodies.
Gift box and name only.
Product information
Do the balloons come filled with helium?
Unfortunately not, it is too difficult to ship helium filled balloons and we couldn't guarantee they would make it to you in one piece. It is always best to get them filled the day of the party anyway, so they are looking their very best.
How can I fill my balloons with helium?
You can buy your own mini helium tanks from Spotlight, The Warehouse or Kmart. These are really handy to have and if you have helium left over you can use it for another party. Some businesses offer a helium filling service.
How do I get rid of the creases in my sash or cap?
Give the sash or cap a light steam on the back side and the creases will all come out.
What is the shipping time?
We dispatch our orders daily Monday to Friday excluding public holidays. Please allow extra time for custom orders. If you are requiring your order urgently, please do not use a rural address as this can take a few extra days. Please also keep an eye on your tracking details and if you notice any delays be prompt in contacting our Couriers for an update. A Business address is usually the quickest. More details on shipping here. While we try our best to work to tight timeframes, we cannot guarantee delivery - the delivery timeframe is an estimate only and often outside of our control.
How do I access the downloadable game I just brought?
In your Order Confirmation email, there is a blue link that you click to download your game. Just click on the blue link. We will also send a separate email from Sendowl with the game link. Please check your junk/spam folder if you have not received an email.
If I place an order, do the items get sent from overseas?
No, all our stock is held in NZ and dispatched from our base in Christchurch. No delays or waiting forever for items sent from Timbuktu, plus you support local - yay!!
What is the timeframe for personalising a satin robe?
We dispatch our orders daily Monday to Friday excluding public holidays. Please allow extra time for custom orders.
Generally, most orders are delivered within 1-2 working days by tracked courier. This can vary due to high freight demand and weather conditions. While we try our best to work to tight timeframes, we cannot guarantee delivery - delivery timeframes are an estimate only and are often outside our control.
Rural delivery please add 1-2 days.
If you are requiring your order urgently do not use a rural address as this can take a few extra days. We can assist with urgent delivery options - just let us know.
Please also keep an eye on your tracking details and if you notice any delays be prompt in contacting our Couriers for an update. Didn't receive a tracking email? - first check your email spam/junk folder, they often pop in there, especially Gmail.
A business address is usually the quickest option.
RATES
NZ Residential & Business Addresses orders under $75 - $9.95
New Zealand Rural Addresses - $15.95
NZ Residential & Business Address, orders over $75 - Free
NOTE: Failure to select the correct shipping rate will delay dispatching your items until the correct shipping is paid. You can check if your address is rural or residential here.
Select the free shipping option if not automatically selected at checkout
INTERNATIONAL
Australia (Excluded from NZ free shipping)
E-post - $20 (Approx. 5-10 working days)
Shipping times are an estimate and should be considered as a guide only - once your parcel has been dispatched this timeframe is outside of our control.
If you require your goodies urgently, please contact us and we can advise the fastest shipping option.
Please contact us if you are unhappy with your order - we strive to keep our customers happy!
Our Lively & Co returns policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all tags etc attached.
Additional non-returnable items:
- Gift cards
- Downloadable software products/downloadable games
- Custom or personalised products (see below)
- Robes
- Products limited by hygiene standards - straws, food items, balloons, robes - no refund will apply
- Sale items
- Delayed delivery beyond our control
We do not offer a return for change of mind. We only replace items if they are defective or damaged.
Returns Policy for custom, personalised items including satin bridal robes
Lively & Co are not able to accept return of items that are customised or personalised unless they are received by you as faulty or damaged.
Customer to please provide evidence of fault and notify us of the issue within 14 days of receiving the item. We reserve the right to refuse a refund request, but we do want you to love the item you received.
Orders that are cancelled or changed once your custom order is being processed or begun will not be refunded. Please choose your sizes carefully – see size measurements are in each listing if you are not sure. If you are in between sizes, we suggest upsizing to the bigger size.
Please provide your letters and names carefully for custom print and stickers as we will print them exactly as you have provided them to us.
If you are unsure of how to order please contact us for advice.
If there is a mistake on our part – such as spelling, we will replace the item.
We do not refund for change of mind.
We do not offer refunds for late delivery of items once they have left our premises.
While we try our very best to ensure your items are delivered in time there are times where this is beyond our control.
To complete your return, we require proof of purchase or evidence of fault within 14 days of purchase.
There are certain situations where refunds will not be granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 14 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Laybuy & Afterpay refunds are processed through the providers themselves. If your order was placed via Laybuy or Afterpay - Please refer to their terms and conditions.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
Contact Laybuy & Afterpay for any refund queries.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@livelyandco.co.nz.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@livelyandco.co.nz and send your item to: 2/1132 Old West Coast Road, RD1, Christchurch, NZ, 7671.
Shipping
To return your product, you should mail your product to: 2/1132 Old West Coast Road, RD1, Christchurch, NZ, 7671.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $50, you should consider using a trackable shipping service.