Shipping
We dispatch our orders daily Monday to Friday excluding public holidays. Please allow extra time for custom orders.
Generally, most orders are delivered within 1-2 working days by tracked courier. This can vary due to high freight demand and weather conditions. While we try our best to work to tight timeframes, we cannot guarantee delivery - delivery timeframes are an estimate only and are often outside our control.
Rural delivery please add 1-2 days.
If you are requiring your order urgently do not use a rural address as this can take a few extra days. We can assist with urgent delivery options - just let us know.
Please also keep an eye on your tracking details and if you notice any delays be prompt in contacting our Couriers for an update. Didn't receive a tracking email? - first check your email spam/junk folder, they often pop in there, especially Gmail.
A business address is usually the quickest option.
New Zealand Residential & Business Addresses orders under $75
- $8.95
New Zealand Rural Addresses - $14.95
NOTE: Failure to select the correct shipping rate will delay dispatching your items until the correct shipping is paid. You can check if your address is rural or residential here.
New Zealand Residential & Business Addresses orders over $75 -
FREE SHIPPING
Select the free shipping option if not automatically selected at checkout
Australia (excluded from free shipping over $75)
E-post $20 approx. 5-10 working days
Shipping times are an estimate and should be considered as a guide only - once your parcel has been dispatched this timeframe is outside of our control.
If you require your goodies urgently, please contact us and we can advise the fastest shipping option.